Friday, July 10, 2020

Take a pledge to reduce racial polarization

I am asking each of you to take a pledge to reduce racial polarization.  I believe that this or something very similar is the only way to begin to address the issues that have become so apparent to the white majority in the past three months.  I want to share my thoughts about why this is the time for action.  The text of the pledge is at the end of this blog post.  If you prefer to listen to a podcast, click here.

We find ourselves at a critical point in our national history.  Through a concurrence of events--COVID-19, the chilling, cold-blooded murder of George Floyd in Minneapolis, the hunting down and murdering of Ahmaud Arbery in Georgia, the police assault with a no-knock warrant that ended with the bullet-ridden body of Breonna Taylor in Louisville, and the militarized police response to peaceful protests particularly in our nation's capital--Americans seem to have come, finally, to a recognition of the damage done to us all by the 400-year tradition of racism in America.  

Demonstrations have taken place in more than 60 countries on all continents except Antarctica.  In the United States, the demonstrations are unprecedented in scope and size.  Since May 26 there have been more than 4,700 demonstrations.  The estimate of the number of participants ranges from 15 to 26 million.  Self-reported participation may well be exaggerated but if the number is only 7 to 13 million it dwarfs the number of participants in the civil rights marches during the sixties.  According to the NY Times demonstration database and the Crowd Counting
Consortium database, "m
ore than 40 percent of counties in the United States — at least 1,360 — have had a protest. Unlike past Black Lives Matter protests, nearly 95 percent of counties that had a protest recently are majority white, and nearly three-quarters of the counties are more than 75 percent white."  Mainline organizations almost immediately lent their support in both words and actions.  The National Football League and NASCAR are two of the most significant.  Political action has already taken place in New York state and city, Minneapolis and several other jurisdictions. 

It is not overblown to say that a tipping point has been reached.  People of all races and socioeconomic levels have heard something and they don't like it.  They are demanding their government at all levels take action to change.  If governmental leaders don't hear them or ignore them, they will change those leaders.  And this is as it should be.

But let's be honest.  Legal and administrative changes are important and necessary but they are not sufficient.  Didn't we learn that lesson with Brown v the Topeka Board of Education?  We can declare separate but equal to be unconstitutional but unless people's hearts change, the problem will remain and even get worse.  White flight from the urban core cities left behind school systems effectively segregated and chronically underfunded to educate a lower socioeconomic clientele.  Hearts don't change because laws change; hearts change through relationships.  

The changes in the legal status of LGBTQ Americans followed changes in attitudes of people toward people whose sexual orientation was different than theirs.  As more people discovered that family members, valued colleagues, friends, and even celebrities were lesbian, gay, bi-sexual or transgender, they realized that their sexual orientation didn't define them.  The opposition to the constitutional and legal rights of LGBTQ people evaporated in a remarkably short time.  Unless, of course, race entered the equation.  White people began to accept white LGBTQ people.  That acceptance came through relationships.  The same can happen with race relations but it has to come through personal relationships.  I know in my own case my heart has been changed from the relationships I had with people who are different from me in sexual orientation and in race.  If the only people I ever had meaningful relationships with were white, straight males and females, I would not be the person I am today.

I know that many of you understand the damage that systemic racism has done to America and Americans--all Americans.  I know that many of you have taken action in your private and public lives to work for change and justice.  These
recent events have an unsettling message for us:  no matter how much we have done, it has not been enough.  We have to do more if we hope to come close to realizing the ideals on which America was founded:  That all people are created equal; that they are endowed by their Creator with certain unalienable rights; that among these are life, liberty, and the pursuit of happiness.

That's why I am renewing my commitment to a Pledge to Reduce Racial Polarization in My Neighborhood and Community and I invite you to do the same.  This pledge is adapted from a pledge developed and promoted by the Urban League of Rochester in 1992.  (I was privileged to serve as a board member and chair of the membership committee of the Rochester Urban League.)  The structural and procedural changes needed in this moment are beyond any individual's scope of responsibility.  We can and should pressure our elected officials to enact needed reforms in program and funding.  But we--each of us--need to take action in our own sphere.  I encourage each of us to commit to this pledge.  I think it is particularly important to reach out to people of color in our neighborhoods, social organizations, workplaces, and other networks and to have honest conversations about race in America.  For me as a white male, this means more listening and less talking.  This is how hearts are changed.


Pledge to Reduce Racial Polarization in my Neighborhood and Community

  • I will not engage in racial polarization and will intervene when others do.

  • I will identify and implement specific actions to improve race relations in my neighborhood and community.

  • I will reach out to neighbors, friends or colleagues of a different race and have honest conversations about race based on our personal experiences.

  • I will publicize my pledge to my network of family, friends and colleagues and bring it to the attention of organizations of which I am a part.

I want to live in a community where people

·         Accept all cultural, religious and racial heritages rather than fighting them.

·         Use language that unites rather than divides.

·         Reach out to neighbors rather than avoid those who are different.

·         Learn about others who appear different rather than believe and accept stereotypes.

·         Organize, educate and encourage others to eliminate all forms of racism rather than just live with it.

·         Object to racial jokes rather than listen to or laugh at them.

·         Speak out against racism rather than passively observe it.

·         Refuse to use any form of racially derogatory language rather than accept it as part of my vocabulary.

 

William L Pickett     Henrietta NY   July 3, 2020

wpickett41@gmail.com   585-732-1832

This an adaptation of a pledge developed by the Urban League of Rochester NY in 1992.

Wednesday, June 24, 2020

What I have learned during the pandemic - Part 2

This is the second of two posts on what I learned during the pandemic.  You can read about the first five in Part 1 of this blog post.

6. Racism continues to be a central issue for America

W. E. B.  Du Bois
In 1903 W. E. B. DuBois wrote in The Souls of Black Folk, “The problem of the twentieth century is the problem of the color-line.”  COVID-19 and the murder of George Floyd in Minneapolis remind all of us that this statement is also true of 21st Century America.  The infection and death rates of Covid-19 are disproportionally high for black and brown communities.  This is not because of any inherent characteristics of these communities and people but because of the disproportionate rate of poverty of these groups.  The pandemic has brought into shocking visibility the lethal combination of racism and poverty in this country.  In biology a specimen is often stained with dye so the structure and features show up more clearly under a microscope.  The pandemic has been such a dye for the social, economic and health disparities in our country.

The murder of George Floyd at the hands of a police officer was captured in a chilling video.  It has left indelible impressions in our minds and hearts.  We white people can see unmistakably what our fellow black and brown citizens have been telling us for decades, even centuries.  We now can understand that all those previous instances of black people dying at the hands of police were not exaggerations.  In fact, all those separate incidents are not separate at all but expressions of systemic issues with our policing agencies reflecting the systemic issues in our communities.  This time, perhaps, enough is enough.

7. National leadership is abominable while state leaders shine.

I have developed a new appreciation for the leadership at state and local levels.  Given the disarray at the federal level, I along with most others have turned to our local and state leaders for information and guidance as we live during this pandemic.  I am fortunate to live in New York where Governor Cuomo has risen to the occasion.  His daily news briefings have been consistent, coherent, and based on information.  He has also been more self-disclosive than I have ever experienced him.  His reflections on his family and his personal feelings have helped me connect with him as a person not just as a political official.  This has been repeated in many other states as governors have stepped into the leadership void.  I have also experienced this at the local county level.  Governors and county executives care about us in ways that the national leadership does not appear to.

8. Solitude is not all bad.

It turns out that I have never been a big fan of constant social interaction.  My professional life was spent interacting with people constantly.  However, my leisure activities were all solitary:  photography (capturing, developing and printing images), reading, writing, hiking, walking/running, and web site development.  With the pandemic, I have more time to do these very things and do not miss social interaction as much as others.

9. I have upped my cooking game with Ninja Foodi Deluxe


Typically, I cook dinner.  I got into that habit when I had retired, and Marilyn was still working.  It was a way of lightening her load a bit but also allowed me to set the time for dinner rather than have it vary depending on Marilyn.  I like to eat between 6 and 6:30 and cooking, which I like, was not any price at all to pay to ensure that.  Once Marilyn retired, she began to do some more cooking but I probably did more than she did.  My meals have been pretty basic and prepared quickly.  With the Ninja Foodi Deluxe, I have been doing more complicated recipes that often include sauces.  So far I have done the following:  several salmon dinners with tasty sauces, braised short ribs, jambalaya, pineapple upside-down cake, berry upside-down cake, seared scallops and pearled couscous, chicken and fried rice,  chicken and dirty rice and more.  So far I am having a lot of fun and Marilyn is enjoying the food.  Come to think of it, this reminds me of a certain fence getting whitewashed in Hannibal Missouri.

10. My sleep has improved

In some ways, this has been the most surprising.  Ove a year ago I decided to focus on getting at least seven and a half hours of sleep a night. That means that I would need to be in bed for at least eight and a half hours since I typically am awake about an hour a night, according to Fitbit.  The key is going to bed at the same time every night and getting up at the same time.  Before the pandemic, that would work for most nights but if we went out for the evening, I was rarely able to get back home in time to hit my target of between nine and nine-thirty.  Now I can because we are not going out.  If I go to bed between nine and nine-thirty and get up around six, I can routinely get my goal.  In addition, the Fitbit gives me all sorts of information on the quality of that sleep.  This encourages me to stick to my routine so I get a “good grade” in the morning when I sync with the app.

11. Zoom, zoom

I have joined most Americans and have spent a lot of time on Zoom.  It was novel at first but now has settled into a routine.  I have regularly scheduled zoom calls with friends, my siblings, and my children.  The pandemic has meant that the interaction has increased with my siblings and children.  Plus interacting with both as groups has added an element that would otherwise never be the case.  The conversations cover all sorts of topics.  There is natural storytelling and reminiscing about our times together.  But we also talk about current issues.  It is a constant pleasure for me to listen to my children expressing their views about what is going on in their worlds.  Each of the seven is a fully developed individual with their own ideas, experiences and families.  They don't necessarily agree on issues but they express affection and respect for their brothers and sisters.

I have learned or come to an awareness of many other things as well but these are the ones that are the most significant.

What I have learned during the pandemic - Part 1

In the over three months that I have restricted my life because of the pandemic, I have learned a lot about myself and others.  Here are the first five things I learned.  There are another six in Part 2 of this blog.

1. The clown car national administration is incapable of keeping us safe.

This was not that much of a surprise, but still.  Specifically I mean the top political leadership.  This ramshackle collection of politically correct top leadership is supported by a honeycomb of acting deputies.  None of these are particularly adept at their jobs but they understand their audience and their clientele.  And it’s not us!  They are in their jobs because they tell Trump what he wants to hear.  Ideologically most of them are hell-bent on reducing or destroying the civilian agencies they lead.  Of course, it made no sense to them to continue the work of the National Security Council Directorate for Global Health Security and Biodefense.  This office was established after the Ebola epidemic of 2014 to marshal the resources of the federal government to be ready for the next epidemic or pandemic.  It was as if the captain of the Titanic was hobnobbing with wealthy passengers with no one on the bridge.  “We haven’t hit an iceberg yet and besides this ship is unsinkable.”

When we did hit the inevitable iceberg, no one was in charge.  Valuable time was lost while rookies tried to understand what was going on.  They were getting briefed by “experts”—the very people they had spent three years belittling and undercutting.  Once they understood the danger, they lost even more time trying to convince the captain to leave the lights and adulation of the ballroom and focus on a clear and present danger.  Once he began to grasp what had happened and what was about to happen, he began to make sure that no one blamed him.  Famously, he finally said that “I am not responsible for anything.”  Stirring words as we began to sink into the frigid North Atlantic.  If he had been the captain of the Titanic, we all know that he would not have gone down with his ship but would have found a way to bully his way into a lifeboat and leave most of us behind.

It is sad that we have a president who is incapable of leadership, especially sad when we need leadership desperately.  More about that later.

2. Epidemiology

I have learned a lot about epidemiology.  Here is a list of the terms I now know but of which I had been unaware two months ago.

  • SARS CoV 2:  The name of the virus that is spreading throughout the world.  Full name:  Severe acute respiratory syndrome coronavirus 2.
  • COVID-19:  The disease caused by SARS CoV-2
  • R₀:  Infection rate:  How many people single infected person in turn infects.  “Epidemiological studies estimate each infection results in 1.4 to 3.9 new ones when no members of the community are immune and no preventive measures are taken.”  (Wikipedia)  Public health measures (social distancing, masks, and handwashing) attempt to reduce R₀ to less than 1.
  • Semi log graph:  Not sure I actually understand this but it gives a better picture of the rate of infection.
  • Ventilators:  Breathing machines required when a patient cannot provide enough oxygen on his or her own.
  • Face masks:  These are worn to protect others by reducing the free flow of water particles with normal breathing and especially coughing.
  • N95:  These facemasks are worn by health care workers and other front line workers to protect themselves from infected people.
  • PPE:  Personal protective equipment
  • Social distancing:  Staying at least six feet away from other people except those with whom you share a home.
  • Herd immunity:  a form of indirect protection from infectious disease that occurs when a large percentage of a population has become immune to an infection, whether through vaccination or previous infections, thereby providing a measure of protection for individuals who are not immune. It appears that 60-70 percent of a population is required for herd immunity which effectively stops the spread of the infection.  As of June 16, the CDC reports 2.1 million cases or less than one percent of U. S. population.  With the public health measures in place to flatten the curve, it will take years rather than months to reach herd immunity.  
  • Vaccine:  A vaccine is a biological preparation that provides active acquired immunity to a particular infectious disease.  While there has been extensive research to develop a vaccine against other coronaviruses—SARS and MERS—none of these were able to successfully emerge from clinical trials and gain licensing.  The World Health Organization said early on that it would take at least 18 months to have a vaccine ready for deployment.  That, of course, assumes that some of those under development will be successful in the clinical trials required for licensing.  18 months would be a record given that the average for vaccine development is more like four years.  This also leaves unanswered how one or possibly two injections will be made available to the global population of 7.8 billion.
3. Being outdoors is better no matter the weather.

In the early 1970s,  I began regular aerobic exercises.  The exact exercise has varied:  running, rope jumping and race walking.  More recently I have been walking four miles a day in an average week at a rapid but not racewalking pace.  During pleasant weather, I would walk outside, sometimes substituting hiking or biking for walking.  If the weather was inclement, I would walk indoors at our local recreation center, YMCA or mall.  The definition of inclement was beginning to expand to include light rain or even coolish weather.  Once the pandemic hit us, the rec center and the YMCA closed and I ventured outside to walk on days when I would normally go inside.  Guess what?  I found that being outdoors was great even if it seemed a little cool even cold or was raining a bit.  There was something about being in the fresh air especially feeling a breeze that really turns on my endorphins.  Now as the Y and the rec center are beginning to open, I find them much less appealing.  Whenever possible I try to do my walking outside as long as the footing is safe.

4. Exercise bands are not as good as machines at the YMCA.

Weight lifting was the other part of my regular workouts.  Nothing extreme but just enough to keep what muscles I had functioning.  Our YMCA has a full set of E-Gym equipment and I quickly became addicted to them.  I made sure that I worked out on the machines three times a week.  Their technology ensures I am doing the exercise correctly and gradually increases the weight as I get stronger.  The real kicker was an estimate of my biological age based on muscle strength.  I was able to get mine down to 50!  You can see why I was addicted.  That is all in the past and  I probably won’t be using them for some months more.  Two months into the shutdown, I bought a set of exercise bands and began to use them but it as just not the same.  I keep asking them what my biological age is but get no response.  Without that kind of re-enforcement, I just can’t tolerate the boredom of using them.

5. There is even more to watch on TV than I thought.

Other than the occasional national network news, we haven’t watched network television for months.  Before we left for Florida, I got a great deal from Spectrum and we decided to try cable again.  We added HBO Go to our other services:  Amazon Prime, Hulu and Netflix.  We can also stream PBS shows.  We were avid moviegoers and will be again but television and streaming are more than enough for us right now.  We are using a Roku so no wires.  Here are some of the shows we have been watching, both series and movies:

a. A Hidden Life
b. Tiger King
c. Dead to Me
d. Succession
e. Westworld
f. My Brilliant Friend
g. Veep
h. Silicon Valley
i. Ozark
j. Bosch
k. Unorthodox

I learned a lot more during the pandemic and you can read about those in Part 2 of this blog.

Monday, June 8, 2020

George Floyd

The tragedy of the homicide of George Floyd has triggered demonstrations throughout the United States and indeed the world.  There have been similar moments during my 80 years of life but somehow this time it feels different.  We may be witnessing the beginning of a significant change in American life.  I hope so.  I think most Americans feel that enough is enough and now is the time to begin to make changes.  Not just in policing but in other areas as well.  Today I heard Governor Cuomo say essentially that.  This is the time to "carpe momentum," to seize the moment.

Marilyn and I spent the weekend working out our feelings and ideas about this moment.  We did not feel comfortable going to any demonstration so we decided to express our view directly to our elected officials on the town, county, state and federal levels.  We did not waste paper or postage sending anything to the President which is sad but realistic.  Here is that letter.

As an about to be 80-year-old male and 69-year-old female, we have not been participating in the demonstrations occasioned by the murder of George Floyd in Minneapolis.  However, we do not want our absence from these demonstrations to silence our voices.  And so we write to you as one of our elected officials to ask you, what actions are you going to take to address four issues:  police violence, guns, racism and economic inequality?
The video of an officer sworn to protect and serve almost casually killing a citizen who posed no threat to himself, the officer or bystanders lives vividly and disturbingly in our memories.  When the EMT crew arrived, they dragged Floyd’s lifeless body as though he was roadkill.  They acted with the assurance and arrogance of impunity.  Because of a 17-year-old girl and her cell phone, the entire world has been able to witness this tragic interaction between police and citizen in a country which most of the world sees as a beacon of liberty.  We were horrified at what we saw, not because it has not happened before but because this time it was blatant, out in the open, and undeniable.  We do not want this done in our name, not ever.  
We also know that this has happened too often in the past several years to view it as an isolated incident; there is a systemic problem that goes well beyond individual police officers.  We want to believe that most police officers would condemn this and other instances of excessive force but this abuse of power may be more common than we know.  Unfortunately, the lack of comprehensive and transparent information on police use of force makes it difficult to know for sure.  We do know that as the interaction between militarized police and demonstrators increased, the acts of violence also increased and have made things worse, not better.
We believe this is not just about individual police officers who have acted illegally.  We ask those sworn to serve and protect us to do so in a society awash with guns of all kinds so that even a simple traffic stop can erupt into deadly gun fire.  We ask them to serve in a society with endemic racism which has become more visible in the last three years.  We ask them to protect us in a society riven by polarizing political differences which our political leaders have exacerbated rather than diminished.  We ask them to provide public safety in a society in which social and economic inequality has increased and predictably resulted in social and health disfunctions.  Beyond the need for justice in the Floyd case, we must begin to deal with these systemic problems
The fact that George Floyd was a black man has underscored the racial issues involved in policing.  As a white couple, we have never experienced what it is like to view police as dangerous protagonists.  However, we have no doubt that what our few black friends say about their experience is valid and true.   We have never had to have “the talk” with our children but if we or they were black, it would be irresponsible not to.  This is a deeply sad situation.
All this has happened during a pandemic which has impacted black and brown people and communities more severely than white people and communities.  Clearly income and economic inequality drives much of this impact, but that inequality is also driven by racism against people of color.  To be poor is one thing but to be poor because of your race is a death sentence.  
Police violence, gun ownership and control, racism and economic inequality are the foremost issues confronting our community.  Our national administration is incapable of providing any leadership—let alone “mature” leadership as General Mattis termed it.  As with the coronavirus, it is up to others to step forward and provide that leadership.
I ask that you publicly acknowledge these issues and describe the actions you will take to begin to address them.  Please do not suggest that we need to study these issues before we begin to change things.  There have been more than enough commissions and reports on these topics.  Recommendations have been made but rarely has there been the follow through required to change cultures and outcomes.  We ask you along with other elected officials to commit to concrete steps to begin the address these core issues.  
Governor Walz of Minnesota said, “I don’t think we get another chance to fix this.  I really don’t.”  This time must be the last time and you must step forward to provide the leadership we all need.  You will have our support in whatever way we can as you do this.
There are already initiatives underway in New York with state legislation to address some of the policing issues but more needs to be done in other areas.  The governor has publicly spoken of these issues and we look forward to actions to match his words.  At the federal level, Congressional Democrats have introduced legislation that will address some of the policing issues.  But again, much more remains to be addressed.  And simply introducing legislation, while a good step, does not change anything.  We intend to keep ourselves informed about these developments and to communicate our thoughts directly to our representatives.  Little or nothing has been done at the local level to recognize these issues and to respond with actions.  Again we will keep ourselves informed.

I encourage you to examine your own views on these issues of police violence, guns, racism and inequality.  I also encourage you to write those ideas down so you can communicate them to others.  To do that, however, you will need to do more than Tweets or Facebook posts.  It takes time and thought to work out your thoughts in a longer form but the exercise can help you think more clearly about what you really want to say.  I encourage you not to get caught in the trap of responding to others.  Focus on how you really feel and think about these issues.  It will be a rewarding process even if you never share the results.  But finally I encourage you to do exactly that.

Sunday, May 17, 2020

The time has come, the walrus said, to talk of many things...like characteristics of effective leaders

This is the third of three posts on leadership.  In the first, I wrote about my definition of leadership and in the second about the role of power in leadership.  In this one, I will be reflecting on the characteristics of effective leaders.  I defined leadership as influencing the behavior of other people in a way that fully respected their freedom and autonomy.  This may not be everyone's definition but it is the one that I have concluded best describes leadership, the kind of leadership we are sorely missing today.  People in formal leadership positions have the power to influence others based on the authority and prerogatives delegated to them by the organization.  But everyone has personal power bases deriving from their personal characteristics and capacities.  In general reliance on positional power alone is not an effective long term strategy for effective leadership.

Leadership has probably never been more important to our organizations and communities than it is today.  Our ability to take collaborative action has become central to our social and economic health.  Our notion of a leader as a strong individual who knows best, makes crucial decisions, and tells others what to do, is no longer consistent with our understandings of human behavior and our values of human dignity and freedom.  Our society’s mistrust of authority should not be confused with a mistrust of leaders.  We do and should mistrust leaders who do not respect our freedom and instead rely on authority, power, and manipulation.  We do and should mistrust leaders who are more interested in their personal success rather than the common good.  Our realization that leaders do not necessarily act in our best interests has made us less compliant to exercises of authority and more needful of true leadership.


Characteristics of Effective Leadership


Given these new realities, what can we say about true leaders, those who influence our behavior while fully respecting our freedom?  After four years of listening to graduate students reflect on their experience and to the leaders who shared their experience with us, I came to the following conclusions about the characteristics of leaders.  Think they are even more relevant today.

Leaders respect the dignity and worth of each follower


Two behaviors are key to this.  First, such leaders do everything possible to reduce status differentials in groups and communities.  Status based on socioeconomic factors and job titles can probably never be eliminated from human groups, but leaders must work to de-emphasize those differentials rather than emphasize them.  Second, leaders must make clear by their behavior that they value and respect all followers, especially those who are less powerful, less healthy, less educated, younger, older, poorer, less skillful in communication, and different in race, language, religion, gender or sexual orientation from the majority.

No leader can successfully influence the behavior of other people unless they trust the leader.  The cornerstone of that trust is the confirmed belief that the leader values each follower and is guided by what is fair to all.

Leaders are learners.


They learn from success, but they especially learn from their failures to which they freely admit.  Leaders are constantly searching for the truth; they are open to reality even when that reality does not accord with their notions of what reality is or ought to be.  They can see things as they are and they are not frightened of the change which that view of reality will cause in their own thinking.  Leaders are not ideologues, though dictators typically are.


Leaders empower their followers.


The simplest way to understand the notion of empowerment is to appreciate that everyone in a group or community exercises leadership - not just the formal leader.  This occurs in an environment in which leadership is not seen solely as something which the elites do to the rest, but in which everyone can legitimately exercise influence over others.  Leaders must work diligently to create such a climate and to arrange the group or societal processes to nurture the leadership potential of all members, especially those who might be traditionally excluded from leadership.  This is not as much a question of sharing power as it is of developing the capacity of each follower to influence the behavior of others.  If empowerment is only seen as sharing power, one is acting out of a model of leadership that relies on coercion and manipulation because leaders can only share their positional power.

Leaders have a vision of how things can be different and better.


By definition, leaders are concerned about change.  If one is trying to influence the behavior of another, one does so out of some dissatisfaction with the current or likely behavior of the other.  One seeks to change that person’s behavior.  The direction and content of leadership behavior must be guided by a vision of how things can be not just different but better.  That vision of how things can be better must have the following characteristics.  There must be an authenticity about the vision based on a clear consistency with the leader’s own personal values - not just espoused values, but values which can be clearly seen in the leader’s personal behavior.  That vision must be clearly communicated in both the words and the personal behavior of the leader.  That vision must be drawn from the values of the followers.  That vision must draw people together around the fundamental values which give meaning to the lives of the individual members.  A charismatic leader is not someone who creates a vision and then uses it to lead people, but rather someone who draws on the values and meanings of the followers to articulate a common mission that provides meaning and direction to the group.

Leaders include rather than exclude.


Ken Blanchard, the author of the One Minute Manager, has articulated the reason for inclusion by quoting from a poster in an elementary school.  “None of us is as smart as all of us.”  The individualism that is deep in the American DNA can lead us to think that the important contributions as made by super individuals acting alone.  The reality is that important contributions are made by people working in teams.  The more talented and motivated the members of the team, the more effective is the team's work.  Effective leaders must facilitate the contributions of all followers.  Only in this way will the group or community be able to identify its true interest and goals and be able to work effectively to achieve them.

Leaders do their homework.


Leadership is always task-specific.  Leaders influence other people about specific issues, challenges, behaviors.  To influence other people, therefore, leaders must do their homework on the issues or challenges.  Leaders must develop and understand information on the specific issue and must be aware of the attitudes and positions of those they desire to influence.  Leaders who do not do their homework often are forced to rely on raw authority and coercive power which moves them away from effective leadership.

Effective leaders must be able to deal with ambiguity, uncertainty, and conflict


The number and rate of cultural and technological changes that characterize our world require leaders whose intellectual outlook and personal character enable them to operate effectively in a confused and conflicted situation.  This ability to act in such situations communicates a sense of confidence and potency to followers.

Idealism and Pragmatism - A Necessary Combination


In short, effective leaders today can be characterized as pragmatic idealists.  They must have a clear sense of values about the importance of all individuals and have the skills and understanding needed to influence the behavior of others while fully respecting their freedom.  It is not enough to be a visionary.  It has often been observed that there is no shortage of people with good, even revolutionary ideas; there is a shortage of people with good ideas who are able and willing to do the hard, pragmatic work of putting those ideas into practice.  If I have a vision of how things ought to be, but I am not willing to engage in the work of leadership - listening, learning, empowering, taking risks, and driving relentlessly for real implementation - I will be irrelevant, a “hopeless idealist,” “a fuzzy-thinking liberal,” or worse.  On the other hand, if I am skillful at implementing ideas without a clear sense of direction, I will become a “technocrat,” able to get things done, but not knowing what things to do or not do.

Conclusion

Never before in my lifetime, I have felt the lack of effective leadership in most areas of our life:  church, business, nonprofit organizations, and government.  As it always is, a crisis highlights the failings of leadership.  As Warren Buffet has wisely observed, "You only find out who is swimming naked when the tide goes out."  In the church, it was the sexual abuse coverups.  In business, it was the frauds and shady dealings leading up to the Great Recession of 2008.  In the nonprofit world, it was the financial misappropriation of funds and failure to protect children.  In government, it was the pathetic efforts of the clown car Trump administration to protect us from COVID-19.  Americans can and do disagree on politics and government policies but surely all Americans can agree that we deserve competent and effective leadership from those who would present themselves as leaders.  

I believe these characteristics of effective leadership should be the criteria by which we judge those who hold formal leadership positions:

Effective leaders
  1. respect the dignity and worth of individuals
  2. are constantly learning
  3. empower followers and create a culture of leadership
  4. have a vision of how things can be different and better and effectively communicate that vision
  5. include rather than exclude
  6. do their homework
  7. effectively deal with ambiguity, uncertainty, and conflict
  8. must be pragmatic idealists
These are the standards of leadership to which we as employees, citizens, members, and clients have a right.  As employees, members, and clients, we very often do not have a voice in the selection of those who would lead us.  But in government we do.  Elections and politics are our ways to have a voice in that selection.  Before we look at policies and partisan issues, we need to look at the quality of the leadership candidates will provide us.   This has never been more important.

Tuesday, May 12, 2020

The time has come, the walrus said, to talk of many things...like leadership and power


In the previous blog, I wrote about our current need for leadership on all levels but especially at the federal.  I also defined leadership as the process of influencing others while fully respecting their freedom.  While crisis situations can call for quick and decisive decisions, long term change relies on influence so that followers engage in the desired actions because they want to and not because they are ordered to do so.  In this post, I will discuss "power" and its role in leadership as I have defined it.

  

At first glance, power seems incompatible with respecting the freedom and autonomy of followers.  Often our experience with those who hold power is they use it to compel obedience.  Power seems to inevitably lead to a command and control approach to leadership.  That probably says more about the leaders we have experienced rather than the nature of leadership.  Power is one of those words that have multiple meanings and uses.  It comes from the Latin" posse" which means "to be able."  Power is the energy that enables someone to exert leadership.  It is the engine of leadership.


If leadership is the attempt to influence others, then power is the leader's potential for leadership.  A  leader has assets to use in leadership.  These assets fall into two categories:  positional power and personal power.  Another word that is handy here is "base."  Someone seeking to influence others has two power bases:  positional and personal.    Positional power comes from one's role in an organization.  For example, if I am a Director of Marketing, I have authority delegated to that position.  Also, I have power based on the relative importance and status of that function.  If I report to the CEO, I have more clout than if I report to a Vice President.  These are ex officio powers that an organization, group, or country grants to those who hold positions independent of the abilities and talents of the incumbent.  We can assume that the best people are selected for every job and that the talents match the authority of the position.  However, we have all had enough experience to realize that this is not always the case.  This same analysis applies to national and local governments as well.  Election to an office confers power to the incumbent quite apart from that person's actual talents and experience.  We hope for the best but are often disappointed.

Positional power is a function of the authority inherent in organizations and their governing structures.  Sometimes this power is limited and at other times quite expansive.  It all depends on the level and importance of the position and urgency of any threat.  In a democratic society, no position has absolute and unlimited power.   Laws, social norms, unions and associations, organizational culture and values, professionalization, and a general distrust of authority limit the positional power of leaders.


There are four positional power bases.  Coercive power is the perceived ability to force people to act in certain ways.  This is the rawest form of power.  It is the power of a dictator in a well established dictatorial system but it exists in all types of organizations.  An order from your boss with the implied threat that you will be fired if you do not obey relies on coercive power.  If you believe that the threat will be carried out, your compliance is being coerced.  

Connection power is the perceived association with influential people or organizations.  If I have a connection with powerful people in the organization, I carry some of their positional authority even if I do not formally do so.  It was well known that there were several fiefdoms in the Ford Motor Company during the reign of Henry Ford II as chairman and CEO.  Key Vice Presidents had shadow organizations of loyal operatives throughout the company.  These operatives had power over others based on their relationship with their respective vice president even outside their "home" organization.  Their power was a function of the power of their sponsoring vice president.    

Reward power is the perceived ability to provide things people would like or need to have.  These include salary, bonuses, titles, plum assignments, office location, reserved parking, expense accounts.  The list is endless.  If you control the allocation of these resources, you have enhanced power to influence others by rewarding the behavior you desire and withholding resources to punish behavior you do not want.  Finally,  legitimate power is based on the perception that it is appropriate for a leader to make decisions due to a title or position in the organization.  If you are the president of an organization, the members will generally accept decisions because you are the president, independent of any other factor.


Personal power is the extent to which leaders gain the confidence and trust of those people they are attempting to influence.  Unlike positional power which comes from an organization, personal power is granted by followers.  As with positional power, there are several personal power bases. 


Referent power is the perceived attractiveness of interacting with another person.  This is obviously a highly subjective power base because it relies on personal preference.  I may find someone very attractive and would enjoy spending time with him or her.  However, another person might have exactly the opposite reaction.  He or she would have more power to influence me than a person who just didn't like him or her.  There is no particular rhyme or reason to this.  It is just human preference.  Social psychologists study attractiveness a lot.  While there are no complete answers to this complex question, two factors appear to be key:  physical attractiveness and similarity.  The first has some gender differences (men can be tall but not women; men can be older but not women) but someone who is not physically attractive has less referent power.  Followers appear to be more open to leadership from people with whom they can identify in some way:  background, history, religion, geographic region, status, etc.  Referent power can be important to a leader but it generally cannot be increased or decreased as long as honesty and openness are valued.  What leaders can do, however, is to share their stories.  Political leaders are typically very adept at this kind of self-disclosure.

Information power is the perceived access to or possession of useful information.  This personal power base has become extremely important since the rise of the internet.  While the amount of data has increased beyond measure, information has become more elusive.  Raw data becomes information when meaning and significance become attached.  "Actionable" is the term du jour.  A person who has information who can present it in ways that everyone can understand has enhanced his or her ability to influence people.  Unfortunately, the amplification of the internet works as well for false information as for true.  Concocted conspiracy theories work about as well as well referenced and verified reports.  People have realized that appearing to have information works as well as actually having it.  A 2018 study found that only 25% of U.S. adults could correctly distinguish factual statements from personal opinion statements.  Further, the study found that political affiliation had an impact on the evaluation of politically charged statements.  In another study, only 9% of 15-year-olds could correctly distinguish between facts and opinions.  This wholesale confusion of facts and opinion has eroded this personal power base.  Your partisans agree with whatever you say which might make you feel good but actually impairs your ability to influence other people.

Expert power is the perception that the leader has relevant education, experience, and expertise.  In the cacophony of information, we look for experts.  We want to hear from people who have demonstrated expertise in the area of concern.  Or more precisely, we used to want that.  Expertise has become linked with elitism and often is rejected out of hand.  We are often left with dueling experts who rail at us with more opinions than facts.  This erodes our trust in each other under the guise of valuing ordinary people and common sense.  In my lifetime I have experienced two presidential elections in which the obviously more qualified candidate lost the election to relatively inexperienced newcomers:  George H. W. Bush and Hilary Clinton.  

A leader who has a clear vision of the future and can articulate it effectively can use this as a personal power base.  This power base offers hope of personal power beyond referent power.  When information power and expert power bases have become weakened, a person who has an understanding of what is going on and has a clear view of the next steps toward a future that will be better has the opportunity to exert influence on people's behavior.  Bernie Sanders and Elizabeth Warren exemplify this.  Based on a diagnosis of the current social and economic circumstances, they articulated a future that would address these issues.

Personal power is a function of the character, intellect, and presentation of a leader, independent of his or her role in an organization.  Of course, the most effective leaders will combine both a leadership role in an organization and highly cultivated personal power bases.  But any individual can develop his or her power bases and thus his or her capacity for leadership.  In fact, leadership is often exercised independently of the organizational position of a person.  Members of a group other than the formal leader can use their referent, information, expert, and/or vision power bases to influence the behavior of others in the group.  The highest performing groups are typically those whose members are all exercising leadership and not dependent on the formal leader alone.  The most important task of a formal leader is to nurture and sustain the leadership capacity of every group member, to create a culture of leadership.  Uncritical loyalty to the formal leader is incompatible with this approach to leadership.


An effective leader cultivates and uses as many power bases as possible.  Given the challenges that formal leaders face today with the decline in public trust in institutions and authority,  smart leaders will work on his or her personal power bases.  So which is better:  position authority or personal authority?  Which power bases are better?  Since most agree that leadership is situational, it all depends.  But the most effective leaders develop their own personal power bases so they are not completely dependent on positional power.  The more leader depends on positional authority, the more problematic.  This is especially true for coercive and reward behavior.  The more one relies on either of these, the more one must resort to them.  As the legitimacy of coercion or the lack of rewards become evident, the ability to influence followers decays.  Long term compliance is more reliably built on personal power bases.

This has been the second of three blogs about leadership.  The first defined leadership and this one discussed power and its role in leadership.  My third and final blog on leadership will present lessons about leadership from my own experiences of exercising leadership and teaching a graduate course in leadership.

Sunday, May 3, 2020

The time has come, the Walrus said, to talk of many things...like leadership

Indeed, the time has come to talk of many things.  In Alice in Wonderland, Tweedledee and Tweedledum recite The Walrus and the Carpenter to Alice.  The Walrus and the Carpenter are strolling on the beach and find themselves at an oyster bed.  They decide to trick the young oysters in going for a walk along the beach with them, a walk that ends with the oysters becoming dinner for the two.  Midway through their walk, the Walrus says

The time has come,' the Walrus said,
      To talk of many things:
Of shoes — and ships — and sealing-wax —
      Of cabbages — and kings —
And why the sea is boiling hot —
      And whether pigs have wings.'
I am not sure what that list means but it did serve to distract the young oysters so they didn't realize what was happening to them.  An old oyster let the Walrus know that he was having none of this but the young oysters fell for it.   Let us not be distracted by nonsense in our national political life.  This is the time to talk about leadership because our challenges with COVID-19 highlight our nation's need for leadership.

As the world, our country and my state deal with a pandemic, the elected leader of the United States presents himself in daily briefings as a man unmoored from the standards that should guide the public behavior and statements of a leader, especially in a time of crisis and threat.  First, he says he has absolute and complete authority to tell the states, and by extension, everyone in the country what to do.  Then within days, he declares he is not responsible for anything.  He makes wild statements about improbable and even dangerous cures in a way he has honed over the years so that he takes no responsibility for the statements.  His speech is filled with "people say." "I've heard some people say." "Some people think." "Maybe it's true, maybe not.  We'll see."  He avoids taking a clear position so he can avoid any responsibility.  Or even more unsettling, he will contradict himself and then claim he never said what everyone heard and saw him say.  It always provides him with deniability if things turn out bad.  He can also claim he knew it before anyone else if it turns out well.  He seems obsessed with success and "winning" or at least with the appearance of success and winning.

Early in his career, he made himself into a celebrity by stimulating coverage on Page Six of the New York Post, basically a gossip page.  He did that by making outrageous statements about himself and others, statements he knew would be repeated in print regardless of their truth.  He even impersonated a media consultant to himself who would contact reporters and talk about "The Donald" in the third person.  The reporters knew who it was but repeated what he said anyway because it made such good gossip page reading.

He graduated from Page Six when he was cast in the lead role of The Apprentice and later The Celebrity Apprentice.  He went from a Manhattan-based notoriety to a national one as a leading CEO and business leader, not in reality but in a reality TV show.  Once he found Twitter, he was off and running.  He didn't change his tactics but they were amplified beyond anyone's imagination.  And now he is confronting a crisis.  And this crisis is not of his own making.  It is not a public relations creation to build his image or expand his reach.  It certainly gathers eyeballs but these eyeballs are looking for leadership, not entertainment.  What we now see is a man who has no idea of what a leader is or does other than WIN.

It is not his fault.  There are plenty of people who ascend to leadership positions without much of an idea about what leadership is or how to do it.  "I'm on top.  I have the supreme authority in this company, organization or country.  What I say, goes."  And that approach often works because people have gotten very good at letting leaders think they're in charge.  When a crisis arises, things can change quickly and radically.

If the crisis is dangerous and imminent and the leader is decisive and clear, people will tend to go along with whatever the leader says, even commands, at least in the short run.  But if neither of those conditions is true, it's a different ball game.  It won't work for the simple reason that people don't like to be told what to do.  Think about it.  Do you like to be told what to do?  I don't like it because it makes me feel like there is something wrong with me.  Does someone think I am so dumb that I need to be told what to do?  And having some in authority tell us what to do makes us feel impotent and no one likes that.

What a leader needs to do is get people to do what the leader wants voluntarily, not because someone told them to but because they genuinely want to do it.  If a leader wants a lasting and significant change in behavior, people need to do it themselves.  Leadership is the process of influencing people's behavior while fully respecting their freedom.  Let's take a look at this in more detail.

First, leadership is a process, not a one-time event.  Effective leaders can often seem repetitive.  They realize that not everyone hears the message the first time and some who do forget it in the turbulence of everyday lives.  Key themes and actions need to be said often and repeated in different settings.  That consistency can often be boring and a challenge to leaders with short attention spans or a need for immediate results.  Sometimes a crisis makes it feel like leadership needs to be immediate.  If we feel threatened we are more likely to want someone to take charge and tells us what to do.  In a crisis, Americans typically increase their support of whoever is President.  This crisis bump can be squandered if the actions and decisions of the leader are not seen as effective and in the common interest.

Second, leadership is a process of influencing, not command/obedience.  Effective leadership seeks not just short term compliance but a lasting change in behavior and that lasting change in behavior is in the hands of followers, not the leader.  We don't need leadership if everything is staying the same.  Most of us most of the time follow a set of rules about what to do.  If A happens, we do B.  Everyone does B and we have always been doing B.  And B works.  It is the appropriate response.  Sometimes, it happens that B doesn't work.  We may try it over and over again but it just doesn't work.  Now what?  We have to change but how, when, and why?  This is where leadership comes in.  If everything is working out just fine, management works quite well.  But adapting to change requires leadership.  This is especially true when the challenge is clear to leadership but it may be murky for the rest of us.

Third, effective leadership fully respects the freedom of followers.  In other words, leadership is not about coercion.  Sometimes coercion is needed because of the risk or speed of a threat.  But we need to clarify that it is not leadership even though the leader may be the one coercing.  There is a World War II maxim, "Nobody's smarter than 100 GI's."  A commander could issue orders and depending on the situation the troops would comply.  But if they didn't trust the commander or found the order not in their best interest, eventually, they would figure a way around the order.  They would often go to extreme lengths to let the commander think they were complying.  In Vietnam, infantry patrols would go out from fortified positions.  It was not unusual for them to stop when they got out of the eyesight of the commanders and decide whether they were going out on patrol or not.  It was called sandbagging and eventually led to outright mutiny or combat refusal.

It almost seems self-evident that leadership requires followers.  Good leadership requires good followers.  If no one is following, the leader is not very effective.  The ultimate test of effective leadership is the extent to which followers change their behavior in response to leadership.  To some leaders, it might seem that good followers do what they are told.  Good followers are obedient followers.  However, it turns out that good followers don't do what they told just because someone in authority tells them to.  Good followers are empowered and autonomous and make their decisions based on information, assessment, understanding, and vision.  These are the very same characteristics we want in a leader.  In the end, everyone one of us can exert leadership in relation to others.  The best leadership culture is one in which all members are capable of leadership and exert that leadership to achieve group goals.  The prime directive for those in formal leadership positions is to create and sustain a culture of leadership rather than see themselves as the only ones to lead.

But what exactly do leaders do?  And how does power figure into all this?  We will get into that in the next episode.